Now in its 5th year, The Middle East Hotel Awards will once again seek to identify, highlight and reward excellence across the hotel industry.
In June 2015 when the awards are handed over at a ceremony filled with glitz and glamour, it will have been a year since Burj al Arab walked away with Best Hotel Award, and St Regis Doha celebrated its Award for Best Outdoor Area. Who will impress and wow the judges for 2015 is down to you - the saying goes - if you aren’t in it you can’t win it.
With 21 award categories for 2015, there is a vast task ahead and our 16 judges are now all set to take on the challenge. All official judges are experts in their field with a wealth of experience and long standing careers in the hospitality market. They invest significant time considering, scrutinizing, visiting, scoring and discussing entries and shortlisted hotels. Their views are unbiased and as such deliver your hotel the most objective review and results you could ask for. And the mystery shopper judges are there just to keep you on your toes!
If you win an award, you and your staff really do have something to celebrate.
In addition to categories for various levels and types of hotels, there are also awards for best hotel refurbishment, marketing, concept and community engagement.
The Middle East Hotel Awards has evolved from the long established and leading industry event The Hotel Show Dubai from the hospitality portfolio at dmg events (Daily Mail Group) which produces other leading global industry events and media across many industries.
The Middle East Hotel Awards presents not just the opportunity to bring together over 400 hoteliers for a night of celebration, but the rigorous 6 months judging process draws out the most outstanding hotels and team achievements and helps to continuously raise benchmarks and standards across our industry.
As a winner of one of one of The Middle East Hotel Awards, your guests will know you have achieved a first class standard and why. I therefore invite you to put forward your operation for consideration at the Awards.
I look forward to celebrating your successes with you.
dmg hospitality Group
Middle East Hotel Awards offer you an excellent opportunity to:
Who Can Enter:
All hotels in the Middle East are eligible to nominate their Property for the Middle East Hotel Awards 2015.
Checklist of items needed to make your submission:
How to Enter:
1. Read and understand the award categories
2. Read and understand the nomination guidelines
Entrants may participate in multiple award categories; however, a separate Questionnaire must be submitted for each award category entered. Winners will be selected per category.
3. Complete the registration form (your contact details, Hotel/Company information). Fill in ALL blanks as per stated.
4. Tick the relevant category/categories you wish to nominate your property for. Each hotel establishment may select & therefore participate in as many categories as they wish.
5. Read term and conditions
6. Sign, stamp, scan and email it back to us.
The registration form is also where you can provide payment details for the registration fee(s).
7. Once we receive the registration form from you, we will send you relevant links to the online category questionnaire.
8. Fill the name of the property/company/organisation
9. Provide company website address
10. Complete online questionnaire. Once completed, you will have the option to send us any documents to support your entry by clicking a link on the confirmation page, or responding to the confirmation email.
11. Click submit
12. IMPORTANT: Please provide two vouchers (each for one night stay at your property) for judges / mystery shoppers to assess your entry. These vouchers will be used only if your property is shortlisted. In the event that your property is not shortlisted, you may either disable the voucher numbers in your system, or request to have the vouchers sent back to you.
Important: There are strict entry deadlines. Please note all submissions need to be submitted electronically before 9am (GST) on 14 February 2015. Ensure you send your entry in on time. Late entries cannot be accepted and the questionnaire links will be disabled.
1. Best Lobby/Lounge
This refers to any area provided for welcoming guests & preliminary interaction within the hotel.
2. Best Restaurant
This refers to any dining area within the hotel.
3. Best Bar
This refers to any area which dedicated to the serving beverages within a hotel.
4. Best Conference/ Banquet Facilities
This refers to any area within a hotel committed to delivering excellence in the production of conventions & banquets. The venue will be judged on flexibility to host a wide range of meetings and event functions.
5. Best Outdoor Area
This refers to the outdoor area of the hotel which may incorporate outdoor relaxation, pool facilities, garden, landscape, terrace, outdoor dining facilities.
6. Best Recreation Facilities
This refers to any area of the hotel that is dedicated to being a recreation or leisure facility, including fitness center, spa, health center, pool, children facility leisure facility or amusement area.
7. Best Community Engagement/CSR
This award will be given to the hotel which demonstrates community engagement or CSR activities locally, regionally & internationally.
8. Best Environmental Innovation
This award will be given to the hotel/ owner/operator or designer who has used innovative technology or design to drive sustainability and enhance the guest
9. Best Sustainable Hotel
This award will be given to the hotel owner/operator or designer who has used design to drive sustainability and enhance the guest experience. This award will be given to the most innovative designed hotel which adheres to the following criteria:
10. Best Hotel Partner/Supplier
This applies to any service or product provider/supplier that provides a service to hotels. The judges would like to see hard-evidence of the scope of your operation, type of products/services you provide, size and amount of hotels you support with emphasis on any unique aspects that may pertain.
11. Best Hotel Apartment
This applies to any hotel apartment that is built and currently in operation.
12. Best Hotel Suite
This refers to a specific guest room within a hotel containing both sleeping and living room areas as well as bathroom facilities.
13. Best New Hotel
This applies to any hotel which is built and currently in operation for a period of no more than 1 year
14. Best Boutique Hotel
This applies to any boutique hotel which is built and currently in operation.
15. Best Budget Hotel
This applies to any 2* or 3* hotel that offers essential comfort at a low price and currently in operation independently from any other building.
16. Best Business/City Hotel
This applies to any business, city hotel which is built and currently in operation.
17. Best Resort Hotel
This applies to any Resort Hotel which is built and currently in operation.
18. Best Hotel
This applies to any 4* or 5* hotel which is built and currently in operation. This award will be given to a hotel that excels across all categories.
19. Best Hotel Refurbishment
This applies to any hotel which is built and has been refurbished in the past year.
20. Best Marketing Promotion
This applies to any marketing promotion that was deemed successful.
21. Best Smart Hotel
This applies to any Hotel with Hi-Tech guest facilities
• The criteria for success are based not only on creative excellence, service & ambiance, but also on commercial viability.
• As well as projects that are aesthetically impressive, the judges will be looking for evidence that winning hotels have also met the needs of guests.
• The judges will be looking for submissions showing rigorous and appropriate design, demonstrating a sensible use of budget to contribute to the guest experience as well as the “theatre” of hotel life while satisfying guests.
• Submitted material should demonstrate clearly why the project is thought to be worth an award in its chosen category and how it is an award winning level.
What the Judges Seek
The Middle East Hotel Awards could not happen without its panel of independent experts who judge each category and hotel nomination.
|Chairman of the Judges
Martin Kubler, Director, Iconsulthotels
Martin Kubler is a hotel GM turned hospitality & service industries consultant with 15+ years executive-level management experience in three, four and five star hotels in Europe and the Middle East. In the past, Martin held senior management roles in internationally flagged as well as independently owned and operated hotels in Europe and the Middle East and worked for operators such as Accor, Wyndham, and Thistle.
In May 2011, Martin opened Iconsulthotels, an ultra-boutique consulting firm based in Dubai, United Arab Emirates, which specialises in assisting small & medium hospitality and service industries companies and international hospitality & service industries professionals.
Martin is a Fellow of the Institute of Hospitality and a member of Skål International. He is also very well networked, a frequent speaker at hotel and customer service conferences and events, and a regular contributor to industry websites and publications such as eHotelier.com, Hotelier Middle East, Travel & Tourism News Middle East, and Hospitality Business Middle East.
|Annamaria Lambri, Associate Professor of Interior Design, American University in Dubai
Annamaria Lambri was born in Italy where she obtained her Bachelor and Master degrees in Architecture at the Politecnico di Milano, Italy and her Masters Degree in Interior Design at SPD, Italy. During her years of experience in Italy as professional Senior Interior Architect, Annamaria worked on many projects ranging from international exhibitions to commercial design projects (in Italy and internationally). Since 2011, she has been an active faculty member at American University in Dubai, Department of Interior Design.
|Amelie Zegmout, Head of Business Development, Legrand SNC FZE
Amelie Zegmout joined the Legrand organization in 2002. Currently, she’s been appointed by Legrand Group as the Head of Business Development and Sales for the Gulf Region in which she enjoys a wide business network and thorough knowledge of the regional construction industry.
Amelie has a true passion for developing and promoting sustainable practices. She is a board member of the Emirates Green Building Council, in charge of developing the hospitality programme. She is also the incoming president of the Rotary Club of Jumeirah, and board member of Senses Residential and Day Care Center for Special Needs. Recently, she’s been awarded by Rotary Club of Jumeirah for her outstanding contributions and efforts in community and international works.
Amelie holds Bachelor degree and MBA from the American University of Sharjah. She also completed a module in Sustainable Development at the Harvard Extention School.
|Arvind Bhadhya, Managing Director, Allied Management Consultants
A Hotel Engineer turned Consultant, Arvind Bhadhya has over 28 years of hands-on experience and has been working in Operations, Projects and Sustainability Consulting with several corporate clients like IBM, Philips, HP, government clients in India and UAE and several hotel chains across the globe. He is currently the Managing Director of Allied Management Consultants and is consulting the industry in their sustainability drive & certifications like Green Globe, LEED and ISO.
|Andrew Rotteveel, Head of Cost & Project Management, JLL
Andrew started his career in the UK with Skanska Construction Company. At Skanska Construction, he was responsible for the day to day delivery of medium size PFI projects. After leaving Skanska Construction, Andrew joined EC Harris LLP and was responsible for a multi-disciplinary consultancy team of 10 consultants providing bespoke due diligence, fund monitoring and project / cost management consultancy services.
Andrew is now the head of the Jones Lang LaSalle Project and Development Services team for the Middle East and North Africa region. The P&DS team across the region provide a comprehensive range of services to occupiers and investors in commercial office, retail, hospitality, industry and mixed use real estate projects. These services range from project and cost management of new and refurbishment capital works. The development management of large scale projects and the management of fit-out and relocation projects.
|Christopher Hewett, Senior Consultant, TRI Consulting
Christopher joined TRI in 2010 and since then has engaged in over 75 assignments throughout the MENA region encompassing market and financial feasibility studies, operational reviews, operator selection and valuations. He has advised a magnitude of clients ranging from high net worth individuals to financial institutions and government organisations. He adopts a pragmatic and rational approach to unique hotel and real estate projects, guiding clients through the various stage of the development lifecycle.
In addition to his consulting activities, Christopher oversees the marketing and public relations activities of TRI and is a regular commentator on the regional hotel and tourism industry, frequently appearing in various media outlets as well as presenting and participating in industry conferences, exhibitions and events.
Prior to his consulting experience, Christopher gained over 10 years of hotel operational experience with senior management roles in various hotels and resorts in New Zealand, Australia and Dubai. Christopher is graduate of The Blue Mountains Hotel School in Australia, where he obtained a Bachelor of Commerce in Hospitality and Tourism Management.
|Daniel During, Principal & Managing Director, Thomas Klein International
Daniel G. During was born in Argentina and started his career in the hospitality industry in 1979 in Germany. After travelling the world, working in various different food and beverage positions and graduating from Hotel Management School, he joined Hyatt Hotels and Resorts working in a variety of countries including Spain, Yugoslavia, and Kazakhstan. During his ten years with Hyatt, Daniel held many key management positions including EAM Food and Beverage at the Hyatt La Manga Club Resort and Resident Manager at Hyatt Regency Almati.
In 1997 During was approached by Wafi Pyramids in Dubai to head up their restaurants division as Project Manager. In April 1998 he was appointed as the General Manager of Wafi’s Owning Company’s F&B interests across the UAE. During was responsible for developing the food and beverage concepts for many of Wafi’s best-known restaurants including Biella, Sphinx, Tour de France, Carters and Ruan Thai (now known as Thai Chi), and was the catalyst in negotiating the franchise agreements for Hediard and Goodies in the UAE.
In 2001, During launched Thomas Klein International in Dubai Media City. The company was set up to provide the Gulf market with professional consultancy services specialising in the hospitality, entertainment and leisure sectors, with a strong emphasis on food and beverage operations. TKI has a network of over 100 specialized professionals in ten countries, including four dedicated offices situated in Brussels, Chicago, Frankfurt and Dubai, covering all faculties to make sure that only the most qualified and dedicated team of individuals work on each project.
|Gary Wright, Editor, The Big 5
Veteran journalist Gary Wright was the editor of Construction Week, the Middle East's market-leading magazine for the industry published by ITP until September 2013. He was invited to join CPI to oversee the launch of a new magazine called Infrastructure ME serving the GCC region where governments are spending billions of dollars on railways, roads, power plants, ports, airports and water supplies. Gary offers a thorough knowledge of the construction industry in the GCC and the issues surrounding sustainability in the MENA region from green building practice to recycling and waste management.
|Ghassan Jaber, Founder & Chief Executive Officer, Peacock International Hotel Management
Ghassan Jaber has been in the hospitality industry for over 35 years and has held almost every position throughout that time. Mr. Jaber is currently the Founder & Chief Executive Officer of Peacock International Hotel Management, a leading supplier of world-class hotel management services in the Middle East with a pioneering role in new hospitality markets. In May 2014, Mr. Jaber was named in the Top 10 CEO’s in the Middle East by Career Intelligence, the largest source for executive positions in the Middle East for his revolutionizing and innovative concepts for the Hotel Industry. Mr. Jaber has also been nominated for the “Outstanding Entrepreneurship Award” at the Asia & The Pacific Entrepreneurship Awards that are to take place in March 2015.
|Guy Wilkinson, Managing Partner, Viability
A highly experienced hospitality and real estate consultant, based in Dubai since 1995, Guy has advised on some 400 projects throughout the Middle East, as well as in the Subcontinent and a number of African countries. He specialises in market and financial feasibility studies, ‘highest and best use’ studies, operator selection, operational reviews and interim management. He also has a successful track record of strategic thinking for major hotel chains, tourism authorities and property developers.
|Jason Hird, Senior Technical Development Manager, Saint-Gobain Gyproc
Jason Hird is the Senior Technical Development Manager at Saint-Gobain Gyproc, a company that manufacturers and supplies lightweight plasterboard based building solutions. Saint-Gobain’s heritage dates back to 1665 with the provision of the first flat glass production commission for Louis XIV for the Palace of Versailles, Paris, France. Now as the largest manufacturer of construction materials in the world, Gyproc strives to be the preferred choice in interior and light weight building systems that provide innovative design solutions.
Jason has worked for Saint-Gobain for over 14 years, the last 7 in the Middle East office. Holding various technical positions in the business, Jason has helped Saint-Gobain Gyproc become the preferred choice here in the UAE of modern lightweight building solutions, providing technical support to key developers, architects and contractors around the region and developing tailored solutions to many of the major projects across the Middle East.
|Karim Benkirane, Head – Design Development, Business Development/Design Development, Meraas Holding
With 19 years of experience in the Architecture, Property and Construction industry globally, Karim has a working career starting in Australia in 1994 working for design firms of varying scale across the continent, designing and delivering projects of various sizes and typology.
|Rabih Feghali, Director of Business Development, Roya International
Born and raised in Abu Dhabi, Rabih Feghali is a third generation hotelier. A graduate of the Les Roches Hotel School in Switzerland and the University of Nevada Las Vegas, he spent the first decade of his career in New York City working at iconic properties such as The New York Palace, The Plaza and the Westin. Prior to joining Roya, Rabih held the role of general manager at a boutique hotel in Abu Dhabi as well as Director of Hospitality Development at FFA Real Estate in Beirut.
Ròya International is the largest hospitality consultancy firm in the Middle East. Over the last 15 years, it has completed over 100 assignments worth more than AED 50 billion (US $13billion), including securing 80 hotel management contracts and 15 hotel asset management mandates, alone responsible for AED 4 billion ($1 billion) of total revenues. In his role, Rabih is in charge of Roya’s growth strategy.
|Steven Charlton, Principal Managing Director ME, Perkins+Will
As Managing Director for Pringle Brandon, Steven has immersed himself in the MENA region. Focusing on providing clients with design quality and a progressive professional service which meets international standards, he combines his local market experience with Pringle Brandon Perkins+Will's internationally respected reputation, to deliver benchmark projects in the MENA region.
|Tina Parkinson, Director of Projects, Emaar Hospitality Group L.L.C.
During her time in the UAE, Tina has worked for both Operator and Developer as part of the Design & Construction team and has successfully executed Urban and Resort Hotels and Branded Residences within the Middle East, Africa and India. Her experience has ranged from new build to renovation projects, implementing brand compliant designs whilst respecting local codes and cultures.
|Sofie Pickhard, Founder of Servicexcellence
Sofie Pickhard, is a passionate business consultant and facilitator who’s prime focus are people. She enjoys interacting with clients and the thrill of building relationships and designing learning solutions which help other organizations and business partners to evolve. Sofie is strongly committed to the topic of development, as well as customer service. Based on an extensive number of years sent in the hospitality industry, Sofie got in touch with the topic of development during the pre – opening of a five star property in the United Arab Emirates. The initial contact with “training” in combination to customer service, lead Sofie to develop her personal skills and competences as well as establish Servicexcellence. Servicexcellence started as an online Hospitality and Restaurant Review platform for travelers, expatriates and industry experts, launched in June 2012, focusing on two aspects of customer service – people and processes.
The reviews published focus on service performance only and evaluate the same in regards to respective company standards and attention to detail. The blog as well as other social media websites generated 12,000 regular, individual followers and has been published in TimeOut Dubai and printed in the Connoisseurs' Guide UAE 2014.
In her role as a business consultant and facilitator, her personal development and her desire for knowledge and continuous improvement infuses the engagement with each client and experience with accomplished projects.
|Lynne Bellinger, Managing Director, Purple Hospitality
Born in England, Lynne Bellinger has worked in the Middle East since 1992, initially in Bahrain and then Dubai where she has established herself as a successful entrepreneur. Former founder of recruitment specialist, The Hospitality Company as well as Purple Cubed UAE, a franchise of the UK’s leading solutions provider for talent management to hospitality and other service industries, Lynne is now leading Purple Hospitality, a company specialising in bringing in well-known restaurant, bar and entertainment concepts from around the world into the UAE, as well as continuing her leadership training for the hospitality industry.
Prior to her entrepreneurial days, Lynne’s highly successful career was within the five-star hotel industry. With hands-on experience forged through an initial operations career path, Lynne rapidly built her reputation within the Human Resources, Recruitment & Training fields. Working for companies such as Forte Hotels, Starwood Hotels and was part of the opening team at the One&Only Royal Mirage where she led the Human Resources & Training department in the successful launch of this prestigious property.
Middle East Hotel Awards judging panel is carefully selected to ensure the judging process is fair and objective. The judges are bound by a strict confidentiality agreement and are required to declare any conflict of interest in entries over which they deliberate and are required to stand aside from judging those entries.
We recognise and respect the sensitive nature of the information submitted in the entries. Entries are not disclosed or discussed outside the judging process. We do not publish the names of companies, organisations or individuals that have not won an award, nor will we reproduce any information from your entry. Therefore if you enter the awards, but are not successful, this will remain confidential.
In addition, entrants may mark any commercially sensitive information contained in their entry as 'not for publication.
All entries and supporting material will be destroyed after the Awards 2015 ceremony.
The organisers reserve the right to use information contained in the winning entries (apart from contact details and any content marked not for publication) for subsequent publicity, promotions and other activities relating to the Middle East Hotel Awards 2015.
There are a total of 21 award categories.
The application must be made specific to the category entered; generic information will not be accepted as an entry. All information required must be included in order to be considered.
We do not publish the names of Hotels that have not won an Award, nor will we reproduce any information from your entry. Therefore if you enter the awards, but are not successful, this will remain confidential. In addition, entrants may mark any commercially sensitive information contained in their entry as 'not for publication'.
Judges deemed to have a conflict of interest with nominated Hotels will not be part of the nomination process for that award.
The organisers reserve the right to use information contained in the winning entries (apart from contact details and any content marked not for publication) for subsequent publicity, promotions and other activities relating to the Awards.
General Terms and Conditions
Submission of the Middle East Hotel Awards Entry Form and Nomination (including all supporting documentation) according to the requirements below must be made by 9am (GST) on 14 February 2015. Ensure you send your entry in on time.
For clarification on any terms and conditions for the Awards, please contact: Maryna Radzevich, Special Events Executive | E: firstname.lastname@example.org | T: +971 (0) 4 4453 621
The Middle East Hotel Awards had 10 brand new categories for 2014. Here are the winners of MEHA 2014:
|MEHA 2014 Award Category||Winner|
|Best Lobby||JUMEIRAH CREEKSIDE HOTEL, DUBAI|
|Best Restaurant||ATLANTIS, PALM JUMEIRAH|
|NEW!||Best Bar||PARK ROTANA, ABU DHABI|
|Best Conference & Banquet Facility||GRAND HYATT, DUBAI|
|Best Hotel Suite||ATLANTIS, PALM JUMEIRAH|
|NEW!||Best Hotel Recreation Facilities||GRAND HYATT, DUBAI|
|Best Hotel Outdoor Area||ST. REGIS, DOHA|
|NEW!||Best Community Engagement||BANYAN TREE, AL WADI|
|NEW!||Best Environmental Innovation||SOFITEL, THE PALM|
|Best Innovative Use of Technology||SOFITEL, THE PALM|
|NEW!||Best New Hotel (Under 1 year Old)||CONRAD, DUBAI|
|NEW!||Best Business /City Hotel||HYATT CAPITAL GATE, ABU DHABI|
|NEW!||Best Boutique Hotel (up to 100 rooms)||HOTEL 72 BY HUES|
|NEW!||Best Budget Hotel (2*-3*)||PREMIER INN ABU DHABI AIRPORT|
|NEW!||Best Resort Hotel||BANYAN TREE, AL WADI|
|NEW!||Best Hotel Partner||SARUM TRADING|
|Best Hotel Apartment||DUSIT THANI, ABU DHABI|
|Best Hotel||BURJ AL ARAB|
The Hotel Show has been very important to Intermetal as we have been participating for the past 15years and we have found there are key decision makers here. We’re happy to be part of the growth especially with the Expo 2020 & the Qatar 2022 World Cup and feel that this event is the perfect venue to present our furniture.
I’m so happy to be at The Hotel Show and I feel that people are interested in our products because it’s a very high end finish and we are looking forward to showcasing more of our products.
This has been an excellent show for us and we had good feedback from the customers. It has given us the right boost and right target clients. We are also involved in a couple of sponsorships like the banners and “You are here boards”. The Hotel Show team has been very helpful.
We have exhibited for the past 4 years and we think the market is promising that’s why we are here to exhibit our services.
In the hotel show, we usually meet hotel investors, hotel operators and developers. In the past 6years we’ve met a high caliber of people, the quality of customers we meet here is very high and we are very pleased with this.
This is a great show for us as we’ve had lots of appointments and lots of success at the show. We came across the whole main hospitality operators in Dubai and Middle East areas and we are in process with several projects.
It has been a very nice event, a very good experience that we are enjoying. We have met so many hotels and clients that we were never able to meet before. So this gave us chance to interact, build awareness around our products and what we are here for.