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| 18 May 2010 | ||
| 12:00 - 13:00 | TBC | |
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| 13:30 - 14:30 | Understanding the impact of economic cycles on construction costs in the Hospitality Speaker(s) Mr Alan Jahnig, Partner, Furnish Mr Emil Rademeyer, Director, ProLeads | |
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| 15:00 - 16:00 | The Sense or Nonsense of Star Ratings Speaker(s) Mr Daniel Hajjar, CEO, Layia Hospitality Mr Jean-Paul Herzog, President, Hilton Hotels Mr John Podaras, Associate Director, TRI Hospitality Consultants | |
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| 16:30 - 17:30 | Strategic Marketing for Destinations Speaker(s) Mr Lars Neilsen, Marketing Manager, TDIC Mr Mike Scully, Managing Director, Seven Tides - Hospitality Mr Russell Sharpe, Managing Partner, Mezze Associates | |
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| 16:30 - 17:30 | The Middle East can influence the global future of design...really! Speaker(s) Mr Zain Mustafa, Managing Director, Zain Mustafa, UNITED ARAB EMIRATES | |
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| 19 May 2010 | ||
| 12:00 - 13:00 | Investing in Technology or Investing in People Speaker(s) Mr John Grew, Managing Director, Spartan Comms Ltd Mr Ted Horner, Managing Director, E.Horner & Associates Ms Kirsten Molle, Managing Director, Pro TempIT | |
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| 13:30 - 14:30 | Passion Outdoor Gandia Blasco Speaker(s) Mr Jose Gandia Blasco, President, Gandia Blasco | |
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| 15:00 - 16:00 | Energy efficiency & climate protection in modern building | |
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| 16:30 - 17:30 | What makes a loyal restaurant diner Speaker(s) Mr Daniel During, Thomas Klein Group Mr Guillaume Mantis, Restaurant Director, Margaux, Souk Al Bahar Mr Lionel Boyce, Executive Chef, Desert Palm | |
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| 20 May 2010 | ||
| 12:00 - 13:00 | Staff Productivity Management in Housekeeping Speaker(s) Ms Liz Lycette, L&A | |
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| 13:30 - 14:30 | Staff retention & motivation in hotels Speaker(s) Mr Charlie Wilson, Partner, HR Intelligence Mr Mike Scully, Managing Director, Seven Tides - Hospitality Mr Rey Alcocer, VP of Operations, Millennium & Copthorne | |
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| 15:00 - 16:00 | Trends in Hospitality Technology Speaker(s) Mr John Grew, Managing Director, Spartan Comms Ltd Mr Ted Horner, Managing Director, E.Horner & Associates Ms Kirsten Molle, Managing Director, Pro TempIT | |
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| 16:30 - 17:30 | Transparency, sensitivity and culture in destination management Speaker(s) Mr Steven Jones, Managing Director, Shamal Marketing Communications Ms Camilla D'Abo, Managing Director, d'pr Ms Louise Oakley, Editor, Hotelier Middle East Ms Samantha Wood, Director, Corporate Communications, Hilton Middle East & Africa | |
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